Mission

The mission of Navigator Lending Solutions is to be the leading mortgage industry resource for fulfillment services and technology.

Navigator Lending Solutions is your trusted partner for comprehensive mortgage fulfillment services and technology solutions. Navigator Lending Solutions was founded by seasoned mortgage professionals who recognized the need for reliable back office support in the mortgage industry, and shared a collective vision to become the leading fulfillment services and enterprise technology provider for lenders.

The Navigator Lending Solutions team has a communal track record for efficiently helping banks, credit unions and mortgage bankers meet the most challenging industry demands. Our services are designed to efficiently bridge the gaps between pipeline fluctuations, loan quality and customer service expectations. For more information on how Navigator Lending Solutions mortgage solutions can take your company to the next level, please see our Solutions for Growth page.

The Navigator Lending Solutions team pledges to:

  • Quickly analyze your unique needs
  • Supply strategic plans tailored to fit your business model
  • Efficiently implement the services and technology you need to support compliant and scalable lending operations

Today’s lenders need support that can intuitively manage the workflow of this ever-changing field.

As mortgage industry regulations, interpretations and enforcement are rapidly evolving, the Consumer Financial Protection Bureau (CFPB) is clearly demanding that lenders become more accountable for loan quality and compliance. As the industry evolves, NavPros will assist your company with navigating the operational and regulatory risk. Our job is to help you stay compliant at every turn.

Industry Expertise

The Navigator Lending Solutions management team is comprised of industry veterans who are dedicated to helping you succeed. Our management team has over 150 years of combined mortgage industry banking experience; insights from this experience have been incorporated into our technology solutions, policies and procedures. Navigator Lending Solutions team members are true subject matter experts in the mortgage industry who can skillfully analyze, monitor and update information to meet the secondary market’s needs and regulatory requirements.

It takes extensive industry and regulatory knowledge to effectively anticipate and respond to the ever-changing requirements of the mortgage industry. Our state-of-the-art, enterprise grade infrastructure provides automated loan processes that properly manage your policies, procedures, guidelines, business rules and workflow controls. The integration of these automated solutions and our highly experienced team help us streamline your loan production and improve your loan quality.

Quality Performance

The Navigator, our innovative, web-based technology platform, is a comprehensive LOS system capable of managing multiple business channels for the banking community. The Navigator supports retail and wholesale lending operations and is preconfigured with business controls that incorporate automated processes to reduce human error.

Strategic planning and implementation of a business channel with The Navigator technology is a worthwhile, cost effective and scalable investment to manage growth with strict adherence to your corporate policy and procedures. NavPros manages loan channels with the utmost integrity and care; we provide streamlined productivity, efficient results and quality delivery for our customer’s secondary market investors.

Our dedication to risk management oversight is evidenced by our high quality data analytic checks and due diligence reviews. Navigator Lending Solutions offers a stable, predictable method that improves loan quality and simplifies investor loan delivery. The Navigator technology platform, when deployed by our highly skilled team, sets the quality performance benchmark for the entire mortgage industry.

Superior Customer Service

Navigator Lending Solutions is proud to call itself an industry leader in superior customer service. To us, superior customer service means meeting your needs with creativity, integrity and honesty. Each customer is assigned a seasoned Navigator Lending Solutions team lead who acts as a trustworthy advocate. Likewise, that advocate is backed by a skilled team that shares in the passion for quality performance and the drive to provide quality lending results that fulfill customer needs. For 24/7 customer support, Navigator Lending Solutions offers status updates, real time reporting and communications tools through The Navigator platform.

Each team member works tirelessly to understand and implement consistent business strategies that help you achieve your company’s long term lending objectives. Our customers depend on our exceptional service to support superior lending practices, and we are committed to delivering it.

To learn how Navigator Lending Solutions’ mortgage fulfillment services can be tailored to meet your company needs, contact us today. A knowledgeable representative will be glad to speak with you.